Returns and cancelation

You have the right to cancel your order within 14 days without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods. To exercise the right to cancel, you must inform us [Company Name, Address, Contact Information] of your decision to cancel this contract by a clear statement (e.g., a letter sent by post, fax or email). You may use the attached model cancellation form, but it is not obligatory. To meet the cancellation deadline, it is sufficient for

You can return the product you purchased for any reason as long as it is returned within 7 calendar days.

If you wish to exchange your product for another, please contact us via email at CuteCandle@gmail.com or by phone at 2100108294. Upon contacting us, you will send the product back to us, and we will send you another one of your preference. Please note that shipping costs in this case are borne by the customer. It's very important to know about returns: For the return to be accepted, the product must be in excellent condition and nothing should be missing from its packaging (tags, etc.). The purchase receipt must also be included in the package. Until the product reaches us, it is your responsibility, so it's important to ensure its safe transportation to avoid any damage and therefore the inability to return it.

In the unfortunate event that the product arrives damaged to you, please inform us on the same day, and we will arrange for its immediate replacement.